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| Average: | |
| Phone: | 02-513.18.41 |
| Area: | Sablon |
| Address: | Le Grain de Sable 15, place du Grand Sablon 1000 Brussels |
| Website: | www.legraindesable.b... |
| Type of food / Categories: | • Restaurants Brasseries • Night Life Bar - Pub • Restaurant Belgian • Restaurant French |
| Opening hours: | Everyday: 10:30-02: |
Great night! We were four friends. We took a drink on the terrace (heated) lounge music in the background. Have dinner at the first floor. cosi and refined place, lit by candles. We had a great meal, the food was delicious, well presented and cared for. The young chef came to greet us and we even advised her desserts "home". Indeed, he worked five years at Mahieu to Stockel. Very good home, I will definitely return!
Bonjour à tous,
Je viens de voir vos commentaires sur ce site ayant décider de donner mon avis sur le grain de sable.
Nous sommes, mon mari et moi, de très ancien client de cet établissement. J'avoue qu'après quelques mésaventures, nous avons raréfié notre fréquentation.
Il y a quelques semaines, nous y sommes retournés et l'ambiance était tout autre. Nous avons été traité avec respect et courtoisie; alors que cela n'était pas prévu, nous avons décidé de manger sur place et ce fut une très agréable décision. En entrée, un carpaccio de boeuf excellent, en plat un onglet à l'échalote cuit à la perfection et leur moelleux au chocolat est a se roulé par terre.
Nous avons réservé a la dernière minute pour fêter le nouvelle la-bas en compagnie d'amis, cette soirée était magnifique. Le restaurant était complet, et le repas était délicieux comme la dernière fois. Il y a avait tellement de monde que cela aurait pu gêner certain mais l'ambiance comblait tout le reste. Nous y sommes resté jusque 6h du matin!
Le seul conseil que je vous donnerais est de donner une seconde chance au grain de sable, cet établissement mérite vraiment qu'on s'y attarde.
This place must have the worst service in town. If you like being abused by obnoxious waiters this is the place for you. I went with a friend for an afternoon coffee on the terrasse. At some point our cups were cleared and then the waiter angrily insisted we order more or get out of there. I had been there before and service was always rude but this was honestly unacceptable.
The service has been dismal! The staff does not hesitate to yell at you if you have the misfortune to be on their way. And do not even try to respond it would hurt. Also the food was some what makes a quality / price ratio very poor. I read the other negative reviews posted here, it might perhaps avoid a bad experience.
French
I would like to share with you a bad experience which I endured at the Le Grain de Sable on Saturday evening of 24 Sep 2011.
My friend organized her Bday gathering on the evening, and we arrived to the bar around 9pm.
I have ordered a glass of wine (4€)+ beer (4€) total amount of 8€ from the guy that introduced himself as the “manager” in that evening (short young French speaking man xxxxxxx).
I have given to him 50€ note and he returned a change of 12€ instead of 42€ as for my surprise.
When explaining him that his change is missing 30€, he refused to pay back treating me as a liar.
After long discussions and after witnesses which witnessed the money exchange urged him that he indeed made a mistake he agreed to pay back 20€, and only after more difficult discussion he gave back another 10€ of change which closed the discussions.
I would like to have your attention to this unnecessary behavior of your employee, which made me and also for the surrounding people feel very uncomfortable…
Is this how you treat your customers?